What is your 100% satisfaction guarantee policy?

April 15, 2015 by rockyv

If you are not happy with your clean, contact us by calling 1300 991 368, or emailing support@www.calibrecleaning.com.au and we will schedule a re clean free of charge within the following 7 days.

Is my billing information kept safe and secure?

April 15, 2015 by rockyv

We do not store any of your credit/debit card details. Our booking form is secured by 256bit SSL encryption. We use Stripe.com, one of the most secure and reputable payment processors available.

What happens if something goes wrong during my appointment?

April 15, 2015 by rockyv

In the off chance that something unforeseen occurs during your clean (e.g. broken items, missed areas in the cleaning, etc.) please contact us as soon as possible. We will all broken items are replaced, and free re-cleans will be rescheduled within 7 days of your clean.

Can I trust my cleaning professional?

April 15, 2015 by rockyv

Our cleaners go through rigorous checks before they enter your house. All of our cleaners: Have a police check Reference checked Insured And most importantly, and chosen for their keen attention to details